Refund Policy
Last updated 24 August 2026
30-day money-back guarantee
IndieCRM, operated by DANIEL SINEWE, offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no explanation needed.
Free trial
Every subscription starts with a 7-day free trial. If you cancel before the trial ends, you are never charged.
How to request a refund
Payments and refunds are processed by Stripe, our merchant of record. To request a refund, email us at hello@danielsinewe.com with the email address you used at checkout and we will arrange it for you. Approved refunds are returned to your original payment method, typically within 5–10 business days depending on your bank.
Cancelling your subscription
You can cancel at any time from the Billing page in the app, which opens your secure billing portal. After cancelling you keep full access until the end of the billing period you have already paid for; we do not bill you again after that.
More information
Charges appear on your statement as INDIECRM (DANIEL SINEWE). If you have any question about a charge, contact us and we will help.