Request account deletion

Delete your IndieCRM account

To request deletion of your IndieCRM account and associated personal data, email hello@danielsinewe.com from the email address registered to your account. Use the subject “Delete my IndieCRM account” and include your account email address and the name of your workspace. You can make this request without signing in.

Never include your password or payment card details.

Delete data while keeping your account

You can also request deletion of specific personal or CRM data without closing your IndieCRM account. Email hello@danielsinewe.com from your registered email address with the subject “Delete my IndieCRM data”. Include your workspace name and identify the records you want removed, such as contacts, notes, calendar data, or retained email or WhatsApp history. Never include your password or payment card details.

We verify account ownership and your authority over workspace records before processing the request, and respond within one month. We delete or anonymise the requested data within 90 days, subject to the legal, tax, accounting and legal-claim exceptions in our Privacy Notice. Invoicing records may be retained for up to 10 years.

What happens next

We verify account ownership before processing a deletion request and respond within one month, as described in our Privacy Notice. Sending an email initiates a request; it does not immediately delete your account.

Our Privacy Notice sets out the deletion or anonymisation of account and CRM data within 90 days and the exceptions for legal, tax, accounting and legal-claim records. Invoicing records may be retained for up to 10 years. Tell us if your request also concerns retained email or WhatsApp history in your workspace.

Read the Privacy Notice for the full retention policy and your data rights.